It’s far too slow a service for me.įeature description can be found on the corresponding Features page. I’d really like a refund, if this is possible, and find that, unlike other services I have purchased in the past, the customer service support via e-mail is really slow and unhelpful, which is why I’m trying the forum so that other customers won’t make the same mistake.įYI I still haven’t heard from your sales or tech teams but required the background feature today for teaching. To sum, I only needed to use the background feature so I ended up paying for something I will never need. I also think that there should be a time-limit to try the additional features to make the right choices about what subscriptions to pay for because otherwise these mistakes are made. I found this a bit unprofessional for a company as big as Man圜am.
I bought the Standard subscription, which didn’t include the background feature.)Īlso, the company requires me to post to my social media feeds, which really isn’t something I want to do because my social media sites are personal. ( On the subscription page it only mentions Standard, Studio and Premium options clearly whereas the features aren’t clearly explained. I’m not very tech-savvy, maybe, but I think you need to make it clearer what exactly the different features are for the different subscriptions. It took me far too long to figure out that my subscription did not include the background feature.
